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Terms & Conditions

Information about the terms that apply to Plan B services, subscriptions, payments, account use, and support.

Please read these terms to understand the general conditions for using Plan B services. Specific package features, fees, and support arrangements are described in the selected package and applicable service documents.

01Scope of Service

These terms apply to the services offered through the Plan B website, including new ERP projects, Helper ERP Cloud, and ERP re-evaluation.

02Subscription and Packages

Subscriptions are offered as packages. The features, users, and support included in each package are those shown for the package you select.

03Payment and Invoicing

Fees are charged according to the package you select. Invoices are issued to the details you provide, and payment is due as stated on the invoice.

04Activation and Use

Your service is activated after your subscription is confirmed. You agree to use it lawfully and according to these terms.

05Customer Responsibility for Login Credentials

You are responsible for keeping your login credentials confidential and for all activity carried out under your account.

06Changes and Cancellation

Changes to a subscription and cancellations are handled according to the approved policy.

07Support

Support is provided according to the package you selected.

08Intellectual Property

Plan B, its platform, and its content remain the property of their owners. Your data remains yours.

09Limitation of Liability

To the extent permitted by law, Plan B is not liable for indirect or consequential losses arising from the use of the service.

10Contact

For any question about these terms, contact us at hello@planb-hub.com.

For questions about a specific subscription or project, please refer to the applicable package or agreement and contact the Plan B team.